Doctor Snyus Privacy Policy

Last Updated: June 23, 2020

Your privacy is important to us. This Privacy Policy describes how STOPAPNOE, Doctor Snyus, Dr.Snyus (ProgresExpert SRL) collects data from you through our interactions with you, via our products and services, and also describes how we use and store that data with your explicit consent. This Privacy Policy identifies the choices you can make about the data we collect and store, and, how you may grant or revoke consent to those processes.

STOPAPNOE offers a range of products and services focused on helping you understand and optimize your overall sleep through use of collected sleep data. They include “Dr.Snyus” application and related products. The “Dr.Snyus” Application help you track your sleep data including sleep duration, snore character. Your data is necessary for us to provide the Services.

The prime purpose of collecting and using your data is to allow us to properly measure and create a personalized path to achieve better sleep. The use of your collected personal sleep data is necessary for STOPAPNOE to deliver Services that involve analyzing and evaluating Sleep conditions and solutions.

Please carefully read this Privacy Policy and also our Terms and Conditions for your specific Services product or solution to understand how “Dr.Snyus” may collect, use and share your personal information with your consent. The terms “we”, “us” or “Dr.Snyus” are each intended as reference to STOPAPNOE (ProgresExpert SRL)

How We Collect and Use Personal Data

“Dr.Snyus” collects data to operate effectively and provide you with the appropriate sleep advice and recommendations to achieve better sleep. You have the option to decline when asked to provide personal data.  But if you elect not to provide data that is necessary to a product or service feature, you may not be able to use all Services products or features given the provided information is necessary for us to perform certain critical Services tasks and to support Services features.

STOPAPNOE does not sell your data to advertisers, nor does it use what you provide in your measured sleep data, sleep questionnaires, or other interactions to target external ads to you. We use the data through our interactions with you to personalize sleep advice and insights along with recommendations of relevant sleep Services that may help your sleep condition based on analysis of your collected sleep data.

We use collected data to continually improve our product and services including adding new features and enhancing accuracy of the platform. For example, we use sleep data and demographics to improve the relevancy of the sleep advice, insights and recommendations we provide by training sleep models and algorithms.

The data we collect varies based on your interactions with “Dr.Snyus”, and your selections regarding various Services product settings and the specific product and features you may utilize. The data collected may include the following:

Personal Contact Data and Credentials:

Data We Collect: Basic account data that includes your first and last name, phone number, email, postal address, username and password. This may also include preferred language.

Why: We collect this information to authenticate, secure and provide you with access to our Services. We also use this information to communicate with you as to your account, sleep progress, news and other information that may be pertinent to you which you may opt out of.

Sleep Data:  

Data We Collect:  Through active use of the “Dr.Snyus” products to quantify your sleep we collect measurements of your respiration, movement, noise disturbances, and other sleep measurement data.  During onboarding we request personal information including height, weight, age, and gender.

Why:  Use of your collected sleep data is used to powering the engines based on your measured personal sleep condition, provides necessary insights, advice, and education to help you achieve greater understanding of your sleep condition. Your personal information is needed for that guidance. Personalized solution recommendations may include general product or service categories or specific products or services, some of whom we may have a relationship with. Your height, weight, age and gender are critical to calculating your recommended sleep solutions. And access to your sleep data is required for your “Dr.Snyus” products to work.

Sleep Environment Data:  

Data We Collect:  Through questionnaires we may ask you questions relating to your specific sleep environment and products used to help you sleep.  This information may include information regarding your mattress, curtains, sleep aids, and other related information pertaining to your sleep.

Why: We collect information regarding your sleep environment to supplement your sleep data to improve our ability to provide personalized sleep analysis and recommendations.

Location Data:  

Data We Collect:  For users accessing our sleep data services through our app or our other products with location-enhanced features, we collect data about your location. This information may include using GPS data, identifying nearby cell towers and Wi-Fi hotspots. Our sleep analysis products necessarily require your location data.

Why:   Location-based data can include local weather, allergen, and related data available in the public domain to supplement our sleep data collected to help provide improved sleep recommendations. Location information helps render our sleep recommendations more data-driven and more accurate. If we lack location data, and the other data that location data confirms, we may be unable to provide accurate sleep recommendations and guidance.

Contacts and Relationships:

Data We Collect: You may choose to add your contacts information and information regarding relationships with others (who may also be consumers utilizing our platform).

Why:   Allowing participation in social or friends and family sharing capabilities hosted by “Dr.Snyus” or its partners can greatly enhance your experience with our platform, and adds to the information we can utilize to guide our sleep recommendations.

Data and Usage Data:   

Customer Service / Troubleshooting:   When you engage with customer service, we collect data about you, your device, software, app, and other details related to the issue.   When you contact us for customer support, any phone conversations, email correspondences or chat sessions with our representatives may be monitored and recorded.   These may also include error and performance reports used to help customer support in identifying potential issues.

Why:  We use data to provide improve customer service and efficient troubleshooting of potential user issues.  We use data to develop aggregated analysis and business intelligence to enable us to operate, improve, make informed decisions, secure, and report on performance of the business.

Sleep Research Content.

Data We Collect: We collect content that you may share with “Dr.Snyus” which may include posts, feedback, reviews, files, questions, information, or comments through social media, customer service or the community.

Why:  We may use data we collect at an aggregated level (no personal identifiers included) to gain new insights into sleep which may be used by the company or its partners to improve overall state of sleep science.  Such insights may be published from time to time.   All data will have any personal identifiers removed. This information is a valuable contributor toward accurate sleep guidance as scientific insights gained from this information can be used to continually improve STOPAPNOE’s products and services.

Reasons We Share Personal Data

We only share your personal data with your consent or as necessary to complete any transaction or provide any product or service you have requested or authorized.   For example, you may wish to share your sleep data with a connected third-party partner, which can occur only with your consent.

When you provide payment data to make a purchase, we or authorized agents of the company share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

We share personal data with subsidiaries, vendors, partners or agents working on our behalf for the purposes described in this statement to provide our Service.   An example being we use 3rd parties for cloud hosting of data and customer service support.   These companies must follow our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.

We may share your information with third parties who provide services to STOPAPNOE labs such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote STOPAPNOE Labs or display information that may be relevant to your interests on the Services or other websites or services. STOPAPNOE Labs is not responsible for the terms or policies of third parties.

Subject to your privacy settings, your information and content may be publicly accessible should you authorize that, which is your choice.

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If STOPAPNOE Labs becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such a transaction.

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including response to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of STOPAPNOE Labs or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.

Please note some of our products and services include links to those of third parties whose privacy policies differ from STOPAPNOE.   Additionally, through affiliate product or service recommendations, you may elect to select links to partner sites whose privacy policies differ from STOPAPNOE. Should you provide personal data to any of those products and services or partners, your data shall be governed by their respective privacy policies. We are not responsible for third-party practices or policy terms.

We may also have to disclose personal data necessary to:

• Protecting our customers security, or to prevent the loss of life or severe injury;
• Operate and maintaining the security of our products which include internal and 3rdparty computer systems and networks vital to the operation of our products;
• Protecting the rights or property of STOPAPNOE, including enforcing the terms governing use of the services.

While STOPAPNOE Labs continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and STOPAPNOE Labs cannot ensure or warrant the security of any information you transmit to STOPAPNOE Labs. Transmitting personal information is done at your own risk.

To learn more please also refer to the STOPAPNOE Terms & Condition document.

How to Contact Us

If you have any technical or support questions, please contact us at info@apnea.md

Our Phisical Adress:

STOPAPNOE

ProgresExpert SRL

str. Valea Dicescu 117

Chisinau MD-2021

MOLDOVA

Note: The Services (including the App and related sleep guidance and product recommendations) do not constitute a medical device or the practice of medicine. If you are seeking information on how to diagnose and/or treat a sleep disorder, you should consult with your healthcare professional.

To find the STOPAPNOE affiliate or subsidiary in your country or region, see www.apnea.md.